Question: Where Does FedEx Hold Undelivered Packages?

What does FedEx do with undeliverable packages?

UNDELIVERABLE SHIPMENTS If a Shipment is undeliverable for any reason, FedEx may attempt to notify the Sender to arrange for the return of the Shipment, without prejudice to any local regulatory constraints..

What happens when FedEx doesn’t deliver?

If the package is not delivered on the standard scheduled delivery day, you can request a credit of shipping charges. See the FedEx Ground Tariff for more information on the FedEx Ground money-back guarantee.

Can you sue FedEx for not delivering my package?

Whoever paid FedEx can file a claim. By default, FedEx packages have up to $100 of protection from loss or damage. If the value is more than that, the shipper must “declare” that value, AND pay for additional coverage.

Who do I call if my package was not delivered FedEx?

Call 1.800. GoFedEx 1.800. 463.3339 and request a FedEx Ground® Call Tag.

Does FedEx ever deliver after 8pm?

8 PM is considered the end of delivery time during a delivery day for UPS, FedEx and maybe DHL. It means your package could be delivered anytime during the day up to 8 PM. Btw, the US Postal Service rarely delivers beyond 5 or 6 PM.

Where do undelivered FedEx packages go?

In most cases, we will attempt to deliver your package three times before returning it to your shipper. When a FedEx courier is unable to deliver your package, he will leave a tag on your door informing you on the Air Waybill number and the next delivery attempt.

How accurate is FedEx estimated delivery?

The service rate for FedEx is 99.98%. When you are talking 8 million packages a day, that . 02% is a LOT.

Does FedEx deliver mailbox?

Parcel carriers like FedEx, UPS, and Amazon will not use your mailbox to deliver packages, but that’s because they’re not really delivering your mail at all — hence our reference to FedEx, UPS, and Amazon as “parcel carriers” and USPS as “mail carrier.”

Do I need to be home for FedEx delivery?

FedEx will attempt to obtain a signature at the delivery address. If no one is available to sign, FedEx will deliver the package in a safe place without obtaining signature. … FedEx will obtain a signature from any person of legal age at the delivery address, subject to the provision of a valid ID.

What does FedEx hold at location mean?

With FedEx “Hold at Location” you can direct your customers’ shipments to a local facility that will hold the package for up to 5 days. A hold location is any FedEx authorized facility that can receive and release packages to the recipient.

Can I reschedule a FedEx delivery?

With your delivery attempt notice you can request a new delivery by using our FedEx Delivery tool. … If you have not received a delivery attempt notice, wish to postpone your delivery before an attempt is made or need further assistance, contact us so we can make new delivery arrangements for you.

Can someone else pickup my package FedEx?

Go to the FedEx Office with your photo ID and a signed letter authorizing another party to pickup the package. … Then a call can be made to FedEx authorizing it.

How do I change my FedEx delivery location?

To request a redirect of FedEx Express, FedEx Ground and FedEx Home Delivery® shipments in transit, go to fedex.com (enter the tracking or door tag number and select Hold at Location) or call 1.800. 463.3339. Internationally, Hold at Location is available for FedEx Express shipments at select locations; call 1.800.

Why is FedEx holding my package?

I don’t know too much about FedEx, however I have had some past experiences with them. Even if your package arrives before the estimated delivery date, they will hold it until said date. … They may also be holding your package due to a large amount of deliveries that are expected that day.