Question: What Is Cultural Sensitivity Training?

What is cultural sensitivity in the workplace?

Cultural sensitivity is a set of skills that enables us to learn about and understand people who are different from ourselves, thereby becoming better able to serve them within their own communities..

What are some examples of cultural awareness?

So here are seven things you can do to promote cultural literacy and awareness in your business.Get training for global citizenship. … Bridge the culture gap with good communication skills. … Practice good manners. … Celebrate traditional holidays, festivals, and food. … Observe and listen to foreign customers and colleagues.More items…•

How do you communicate with cultural sensitivity?

Role of cultural sensitivity in workplace communicationGet to know their neighborhood better.Take the neighbors to sporting or cultural events.Explore each other’s traditions/cultures in more depth through each other.Be mindful when it comes to religious aspects.Be patient while conversing with the neighbours or when hearing their language style.

What is the difference between cultural awareness and cultural sensitivity?

“Cultural awareness” is the next stage of understanding other groups — being open to the idea of changing cultural attitudes. “Cultural sensitivity” is knowing that differences exist between cultures, but not assigning values to the differences (better or worse, right or wrong).

What does cultural sensitivity mean?

Defining Cultural Sensitivity. Cultural Sensitivity is defined as: a) Being aware that cultural differences and similarities between people exist without assigning them a value – positive or negative, better or worse, right or wrong.

What does sensitivity training mean?

Sensitivity training, psychological technique in which intensive group discussion and interaction are used to increase individual awareness of self and others; it is practiced in a variety of forms under such names as T-group, encounter group, human relations, and group-dynamics training. …

What is cultural training?

What is cultural awareness training? Cultural awareness training, also known as intercultural, cross-cultural and cultural competency training, gives learners the skills they need to understand, work and flourish in and with cultures other than their own.

Does cultural differences really affect good communication?

Cultural differences causes behavior and personality differences like body language, thinking, communication, manners, norms, etc. which leads to miscommunication. For example, in some cultures eye contact is important whereas in some it is rude and disrespectful. … Beliefs are also another cause for cultural barrier.

Why is it important to develop cultural awareness?

When we interact in cross cultural situations, a lack of awareness can lead to bad or poor decisions. Cultural awareness helps us reduce the chances of making bad decisions and increases the chance of us making more insightful, considered decisions.

What is cultural sensitivity and why is it important?

Cultural sensitivity is important because it allows us to effectively function in other cultures, allows us to respect and value other cultures, and can reduce cultural barriers between professionals and their patients.

How do you show cultural sensitivity?

5 steps anyone can take to become more culturally sensitiveBe aware of why you want to learn more about other cultures. … Educate yourself on intercultural communication. … Become aware of your own culture and biases. … Let go of any ethnocentric beliefs. … Ask questions during intercultural exchanges!

How do you show social and cultural sensitivity?

What will I learn?Respect customers and colleagues from different social and cultural groups and treat them with respect and sensitivity.Consider social and cultural differences in all verbal and non-verbal communication.Respond to others in a non-discriminatory way.Make attempts to overcome language barriers.More items…