Question: What Do I Do If My FedEx Package Was Stolen?

What can be done if a package is stolen?

For USPS deliveries, you can file a mail theft complaint with the U.S.

Postal Inspection Service.

USPS will start your claims process.

If your package came through another carrier, contact the sender of the package to initiate a trace process with UPS or FedEx..

Who is responsible for stolen USPS packages?

Just two-day shipping. UPS, DHL and USPS all said that if a package was delivered to the right address, they’re not responsible. FedEx responded by sending tips to protect your parcels. “If loss, damage or missing contents occur to any parcel after delivery by the Postal Service, indemnity will not be paid.

Is USPS responsible for lost packages?

The USPS® liability is restricted to lost, damaged, and/or missing content claims for the following products: Insured Mail (includes any mail class purchased with Insurance, i.e. First-Class Mail® or Priority Mail®) … Priority Mail Express® (at any value)

Will UPS refund for stolen package?

As the intended recipient of a lost or stolen UPS package, you can contact the seller. The seller can either refund you or file a claim to recoup the missing shipment with UPS. (You need the seller’s contact information if you want to go this route.) You can now also file a claim as the package recipient.

What happens if you lie about not getting a package?

If you knowingly misrepresent to USPS, or any of the other interstate carriers (e.g., FedEx) that a package that you did in fact receive wasn’t received, you could be looking at a mail fraud prosecution. … If the purpose of this lie is to perpetrate a fraud, you’re now a liar and a criminal.

What do I do if my FedEx package says delivered but I never got it?

You need to contact your local FedEx and provide them with your FedEx tracking number and explain that you didn’t receive the shipment but it seems to be delivered. If necessary, they will check with the shipper as well and will do their best to resolve your issue.

How do I report a stolen FedEx package?

Packages that are damaged or have missing contents must be reported within 60 calendar days from the delivery date. Call 1.800. GoFedEx 1.800. 463.3339 and request a FedEx Ground® Call Tag.

Does FedEx intentionally hold packages?

Yes, occasionally, at least for FedEx Express. There are a few reasons, the most common being late freight that arrives after the couriers are already on-road, heavier than normal volume and manager’s discretion. All packages get delivered by the day that they are due provided they make it to the final station in time.

Why is FedEx holding my package?

Even if your package arrives before the estimated delivery date, they will hold it until said date. I think they do this to prevent any complications upon receiving the package (as far as being home when it’s delivered.)

Will FedEx hold my package?

We’ll hold your FedEx Express and FedEx Ground packages for up to 14 days and automatically resume deliveries after your specified end date. Plus, you can download the FedEx Mobile® app to easily schedule a hold anytime, anywhere. … We’ll hold on to your deliveries for up to 14 days.

Who pays when a package is stolen?

If it appears your package has been stolen, contact the seller or retailer that sold you the item. Different retailers have different policies and processes for handling stolen items, but usually, you are entitled to a refund or a replacement item.

Is FedEx responsible for stolen packages?

Summary. FedEx allows either the shipper or the receiver to file the claim for a lost package. … FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen.

How do I have FedEx hold my package?

To request a redirect of FedEx Express, FedEx Ground and FedEx Home Delivery® shipments in transit, go to fedex.com (enter the tracking or door tag number and select Hold at Location) or call 1.800. 463.3339.

Will Amazon resend a stolen package?

Amazon asks customers to wait 36 hours after the expected delivery in case it turns up. Generally, the retailer should be able to send out a new package, or issue a refund if it’s clear the package was stolen or lost. Local police departments recommend filing theft reports as well.